# Privacy and data > What is collected\, why\, and what is never collected\. *Support \& policies → Policies* ## Collected - Account identity\: email\, display name\, verification state\. - Commercial records\: orders\, payments\, entitlements\, licenses\. - Operational binding\: MT5 login\, server name\, device and IP for authorisation\. - Support content you choose to send\. ## Never collected - Your broker password or investor password\. - Wallet private keys or seed phrases\. - Payment card data — the platform does not process cards\. The full statement is at [Privacy](/legal/privacy)\.